Privacy policy
Data controller for this website: Markus Geiregger, THERAPIE West, Fürstenweg 49a, 6020 Innsbruck, Austria. Email: info@therapie-west.at. Phone: +43 650 77 21159. THERAPIE West is a group practice of independent practitioners. Your practitioner can explain how your data is processed in connection with your treatment.
Website and hosting. This website is operated using Webnode. Website and form data stored in Webnode are held on Webnode servers in Europe. When you visit the site, we process technical connection data such as your IP address, access time and the page requested to deliver and secure the website. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is to keep the website secure and functional.
Contact and appointments. When you contact us, we process your contact details and the information in your message to respond to your enquiry or arrange an appointment. The legal basis is Article 6(1)(b) GDPR for treatment enquiries and Article 6(1)(f) GDPR for other enquiries. Our legitimate interest is to respond to your enquiry. We may be unable to handle it without the necessary information. Please do not send medical reports or detailed health information through the general contact form.
Initial assessment and health data. The initial assessment form collects contact details and health information, such as pre-existing conditions and implants. We use this information to prepare for and provide treatment. Where processing is necessary for this purpose and takes place under the responsibility of a healthcare professional bound by confidentiality, Article 6(1)(b) and Article 9(2)(h), read together with Article 9(3) GDPR, apply. Article 6(1)(c) GDPR also applies to records required by law.
Members’ area. When you sign in, we process the account and connection data needed for authentication, access control and delivery of the protected area. We rely on Article 6(1)(b) GDPR to provide access and Article 6(1)(f) GDPR to secure it. Our legitimate interest is to protect the members’ area against unauthorised access.
External services and cookies. The website embeds Google Maps for directions and uses Google reCAPTCHA to protect forms and sign-in from automated abuse. It also includes Google scripts for tag management and advertising. When external services load, technical data such as your IP address and browser information may be transmitted to the provider. Where optional services require consent, Article 6(1)(a) GDPR applies. You can change your preferences via “Cookies” in the footer and withdraw consent for future processing.
Recipients, purposes and retention. Emails and form submissions arrive in the shared THERAPIE West inbox. Markus Geiregger or Anita Sattler reviews them in the back office and forwards them to the relevant therapist. We use the information submitted solely to contact you, respond to your enquiry or, where necessary, document treatment. Technical providers such as Webnode may process data when providing the website and forms. We retain enquiries for as long as needed to handle them or as required by law. Treatment records held by independent members of the regulated health professions covered by the MTD Act 2024 must be retained for ten years under Section 34 of that Act.
Your rights. Subject to the conditions laid down by law, you have the right to access, rectification, erasure, restriction of processing and data portability. You may object to processing based on legitimate interests on grounds relating to your particular situation. You may withdraw consent at any time with effect for the future. Send requests to info@therapie-west.at. You may also lodge a complaint with the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna. For information about complaints, visit dsb.gv.at.